Refund policy
Returns & Exchanges Policy
At NexoKits, we do not offer refunds. However, we offer exchanges within 30 days of delivery.
To be eligible for an exchange, items must be unworn, unused, in their original condition and packaging, and accompanied by proof of purchase.
To request an exchange, contact us at nexokits3@gmail.com. Items sent back without prior approval will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact us immediately so we can resolve the issue.
Non-Exchangeable Items
The following items cannot be exchanged:
- Customized or personalized jerseys
- Sale items
- Gift cards
- Worn, washed, or damaged items
Refunds
All sales are final. NexoKits does not offer refunds under any circumstances. Eligible items may only be exchanged in accordance with this policy.
For any questions, please contact us at nexokits3@gmail.com.